Conversations that get results and inspire collaboration : engage your team, your peers, and your manager to take action /

Featuring case studies which illustrate best practices for engaging managers; peers; and employees to build momentum toward success; this book gives you the tools to create the right conversation at the right time to achieve any business goal. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hayashi, Shawn Kent
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill Education, ©2013.
Temas:
Communication in management.
Interpersonal communication.
Teams in the workplace.
Leadership.
Communication en gestion.
Communication interpersonnelle.
Équipes de travail.
Communication in management
Interpersonal communication
Leadership
Teams in the workplace
Management.
Business & Economics.
Management Theory.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Knowing what you want to create
  • People reading : preferred communication styles
  • People reading : motivators
  • People reading : emotional intelligence
  • Tying together people reading
  • Deep listening
  • Relationship and group dynamics that affect collaboration
  • Storytelling
  • When conflict stops progress : creating more effective conversations that lead to resolution
  • Relationship building
  • Having the necessary conversations and getting the collaboration you want to make positive changes : tying it all together.

Ejemplares similares