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Managing knock your socks off service /

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The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Bell, Chip R.
Otros Autores:	Zemke, Ron
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	New York : AMACOM - American Management Association, [2013]
Edición:	Third Edition.
Temas:	Customer services. Service à la clientèle. BUSINESS & ECONOMICS > Customer Relations.
Acceso en línea:	Texto completo (Requiere registro previo con correo institucional)

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