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Assertiveness : how to be strong in every situation /
BHow to overcome challenges with confidence/b No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and ' if we want to be as happy and healthy as we can ' we must learn to assert ourselves, make our voices heard and approach life with confiden...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Chichester, West Sussex [U.K.] :
Capstone,
2013.
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| Colección: | RGS-IBG book series.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- 1. What is assertion?
- 2. Win-win
- 3. It's all in the mind
- 4. Assertive communication
- 5. Getting the respect you deserve at work
- 6. Getting the best out of people at work
- 7. Handling difficult behaviour and coping with conflict
- 8. Being assertive in meetings and presentations
- 9. Families
- who'd have 'em?
- 10. Friends, neighbours and social occasions
- 11. Getting the service you deserve.