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|a Potts, Conrad.
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|a Assertiveness :
|b how to be strong in every situation /
|c Conrad & Suzanne Potts.
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|a Chichester, West Sussex [U.K.] :
|b Capstone,
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|a BHow to overcome challenges with confidence/b No matter how successful we are, we all face stressful and hard-to-handle challenges in daily life, and ' if we want to be as happy and healthy as we can ' we must learn to assert ourselves, make our voices heard and approach life with confidence and self-assurance./ This book is a roadmap to help you navigate your way through those challenging opportunities, hurdles and milestones. Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny./ ulliWritten in an approachable style which posits practical solutions to a range of universal problems/liliDeals with assertiveness in business, family, social situations and all areas of life/liliCovers topics like 'dealing with your boss', 'dealing with finances', 'asking for a pay rise', 'saying no at work'/li/ul.
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|a 1. What is assertion? -- 2. Win-win -- 3. It's all in the mind -- 4. Assertive communication -- 5. Getting the respect you deserve at work -- 6. Getting the best out of people at work -- 7. Handling difficult behaviour and coping with conflict -- 8. Being assertive in meetings and presentations -- 9. Families -- who'd have 'em? -- 10. Friends, neighbours and social occasions -- 11. Getting the service you deserve.
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|a Includes bibliographical references and index.
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|a O'Reilly
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650 |
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|a Assertiveness (Psychology)
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650 |
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6 |
|a Assertivité.
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|a BUSINESS & ECONOMICS
|x Small Business.
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|a Assertiveness (Psychology)
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700 |
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|a Potts, Suzanne.
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776 |
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|i Print version:
|a Potts, Conrad.
|t Assertiveness.
|d Chichester, West Sussex [U.K.] : Capstone, 2013
|w (DLC) 2013007060
|
830 |
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0 |
|a RGS-IBG book series.
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|u https://learning.oreilly.com/library/view/~/9780857083678/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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