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|a UAMI
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|a Umlas, Judith W.
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|a Grateful leadership :
|b using the power of acknowledgment to engage all your people and achieve superior results /
|c Judith W. Umlas.
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|a New York :
|b McGraw-Hill,
|c 2013.
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|a 1 online resource (1 volume)
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|a Includes bibliographical references and index.
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|a An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead.
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|a Intro -- Contents -- Foreword -- Part 1 Acknowledgment: Next to Survival, the Greatest Human Need -- 1 From "I'm Mad as Hell!" to Acknowledgment Activist -- 2 What Is Grateful Leadership? -- 3 Bringing Acknowledgment-and Its Benefits- to Your Workplace -- 4 The 5 Cs: The Acknowledgment Practice That Works Miracles -- Part 2 Mastering the 7 Principles of Acknowledgment for "High-Interest" Benefits -- 5 When Someone Deserves Acknowledgment, Give Generously -- 6 When Merit Is Recognized, Trust and Loyalty Will follow -- 7 Take the Antidote for Envy -- 8 Energize with Acknowledgments -- 9 Validate with Acknowledgments -- 10 When Employees Feel Valued, They Stop Playing Hooky -- 11 When You Want to Acknowledge People, There Are Many Ways to Do So -- Part 3 Grateful Leadership in Action -- 12 Grateful Leader Profiles -- 13 "Knock Your Socks Off" Power of Acknowledgment Exercise for Leaders™ -- 14 Acknowledgment Around the World -- 15 True Stories About Acknowledgment -- Appendix A. Grateful Leader Definition and Opportunity for Reflection -- Appendix B. Leadership by Acknowledgment by Inez O. Ng -- Appendix C. 360-Degree Leadership and Acknowledgment Analysis -- The 7 Principles of Acknowledgment for Those Who Aspire to Grateful Leadership -- Notes -- Acknowledgments -- Index.
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|a O'Reilly
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|a Leadership.
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|i Print version:
|a Umlas, Judith W.
|t Grateful leadership.
|d New York : McGraw-Hill, [2013]
|z 9780071799522
|w (DLC) 2012032461
|w (OCoLC)809082776
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|u https://learning.oreilly.com/library/view/~/9780071799522/?ar
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