The Performance Mapping and Measurement Handbook.

To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics-depending on the level of detail and under...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Harbour, Jerry L.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : CRC Press, 2013.
Temas:
Performance > Measurement.
Performance standards.
Performance > Evaluation.
Rendement au travail > Normes.
Personnel > Évaluation.
BUSINESS & ECONOMICS > Quality Control.
BUSINESS & ECONOMICS > Total Quality Management.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Front Cover; Contents; Chapter 1
  • Introduction; Chapter 2
  • Node-Link Maps; Chapter 3
  • Process Activity Maps; Chapter 4
  • Process Step Maps; Chapter 5
  • Basic Task Element Maps; Chapter 6
  • Event Pathway Maps; Chapter 7
  • Response Timeline Maps; Chapter 8
  • Key Performance Driver Maps; Chapter 9
  • Summary; Compiled Glossary; Compiled Reference List; About the Author; Back Cover.

Ejemplares similares