Cargando…
Practical Zendesk administration /
In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You'll learn the purpose, benefits, and pitfalls of each Zende...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Sebastopol, Calif. :
O'Reilly Media,
2012, ©2013.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000Ia 4500 | ||
|---|---|---|---|
| 001 | OR_ocn825820945 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 130129t20122013caua o 000 0 eng d | ||
| 040 | |a UMI |b eng |e pn |c UMI |d COO |d DEBSZ |d OCLCQ |d OCLCF |d CEF |d UAB |d CNCEN |d OCLCO |d OCLCQ |d OCLCO | ||
| 020 | |a 9781449343637 | ||
| 020 | |a 1449343635 | ||
| 020 | |z 9781449343644 | ||
| 020 | |z 1449343643 | ||
| 029 | 1 | |a AU@ |b 000050591452 | |
| 029 | 1 | |a DEBBG |b BV041120641 | |
| 029 | 1 | |a DEBSZ |b 396755429 | |
| 029 | 1 | |a GBVCP |b 751866229 | |
| 029 | 1 | |a AU@ |b 000067092364 | |
| 035 | |a (OCoLC)825820945 | ||
| 037 | |a CL0500000188 |b Safari Books Online | ||
| 050 | 4 | |a HF5415.5 |b .V38 2012 | |
| 049 | |a UAMI | ||
| 100 | 1 | |a Vaughan, Stafford. | |
| 245 | 1 | 0 | |a Practical Zendesk administration / |c Stafford Vaughan. |
| 260 | |a Sebastopol, Calif. : |b O'Reilly Media, |c 2012, ©2013. | ||
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You'll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how you can configure it to match your company's needs and processes. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Customer services |x Computer programs. | |
| 650 | 0 | |a Customer relations |x Management. | |
| 650 | 0 | |a Management information systems. | |
| 650 | 6 | |a Service à la clientèle |x Logiciels. | |
| 650 | 6 | |a Systèmes d'information de gestion. | |
| 650 | 7 | |a Customer relations |x Management |2 fast | |
| 650 | 7 | |a Management information systems |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Vaughan, Stafford. |t Practical Zendesk administration. |d Sebastopol, Calif. ; Farnham : O'Reilly, 2012, ©2013 |z 9781449343644 |w (OCoLC)824490430 |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781449343637/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||