Applying knowledge management : techniques for building corporate memories /

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Watson, Ian, 1960-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Morgan Kaufmann, ©2003.
Temas:
Knowledge management > Case studies.
Corporations > History.
Gestion des connaissances > Études de cas.
Sociétés > Histoire.
Corporations.
Knowledge management.
Case studies.
History.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Knowledge management and organizational memory
  • Understanding case-based reasoning
  • Managing product quality : total recall at National Semiconductor
  • Developing expertise : color matching at General Electric Plastics
  • Improving process design : knowledge sharing in aluminum foundries
  • Benchmarking best practice : internal financial control at Deloitte Touche
  • Information retrieval : intelligent online product selection for Analog Devices
  • Distributed sales support : Web-based engineering at Western Air
  • Personalizing information services : intelligent digital TV at Changing Worlds
  • Lessons learned.

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