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Making IT lean : applying lean practices to the work of IT /

Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Williams, Howard
Otros Autores: Duray, Rebecca
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, FL : CRC Press, 2013.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Making IT lean :  |b applying lean practices to the work of IT /  |c Howard Williams and Rebecca Duray. 
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505 0 |a Preface -- Introduction -- The work of IT -- The OM perspective -- The lean improvement model -- Lean problem solving : identifying and understanding problems -- Lean problem solving : identifying and managing solutions -- Lean IT service management -- Implementing and sustaining lean IT improvements -- Looking at lean IT -- Index. 
588 0 |a Print version record. 
520 |a Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain insight into IT processes and Lean principles. The text reviews IT Service Management, with reference to the IT Infrastructure Library (ITIL®) as a framework for best practices-explaining how to use it to accommod. 
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650 0 |a Electronic data processing departments  |x Management. 
650 0 |a Computer software  |x Development  |x Cost control. 
650 0 |a Lean manufacturing. 
650 0 |a Data processing service centers  |x Management. 
650 6 |a Technologie de l'information  |x Gestion. 
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650 7 |a Information technology  |x Management  |2 fast 
650 7 |a Lean manufacturing  |2 fast 
650 7 |a Software engineering  |x Management  |2 fast 
700 1 |a Duray, Rebecca. 
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