Making IT lean : applying lean practices to the work of IT /

Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Williams, Howard
Otros Autores: Duray, Rebecca
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, FL : CRC Press, 2013.
Temas:
Software engineering > Management.
Information technology > Management.
Electronic data processing departments > Management.
Computer software > Development > Cost control.
Lean manufacturing.
Data processing service centers > Management.
Technologie de l'information > Gestion.
Centres de traitement de l'information > Gestion.
Production allégée.
COMPUTERS > Software Development & Engineering > Project Management.
Electronic data processing departments > Management
Information technology > Management
Lean manufacturing
Software engineering > Management
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain insight into IT processes and Lean principles. The text reviews IT Service Management, with reference to the IT Infrastructure Library (ITIL®) as a framework for best practices-explaining how to use it to accommod.
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9781439876039
1439876037
9781138440364
1138440361

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