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Beyond the call : why some of your team go the extra mile and others don't show /

Why some team members go the extra mile while others don't--and how to get more out of everyone Business leaders know that some members of their teams go above and beyond while others get by doing the bare minimum. The question on everyone's lips is how to turn every member of your organiz...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Woods, Marc (Autor), Coomber, Stephen (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester, UK : John Wiley & Sons, ©2013.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Beyond the call :  |b why some of your team go the extra mile and others don't show /  |c Marc Woods and Steve Coomber. 
260 |a Chichester, UK :  |b John Wiley & Sons,  |c ©2013. 
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505 0 0 |g Machine generated contents note:  |g 1.  |t Discretionary Effort and the Case of the Mysterious Mr Underhill --  |g 2.  |t Manifesto for Discretionary Effort --  |g 3.  |t Free to Decide --  |g 4.  |t Getting to Know You --  |g 5.  |t Putting Others First --  |g 6.  |t Fair's Fair --  |g 7.  |t Team Talk --  |g 8.  |t Importance of Trust --  |g 9.  |t Next Steps. 
520 |a Why some team members go the extra mile while others don't--and how to get more out of everyone Business leaders know that some members of their teams go above and beyond while others get by doing the bare minimum. The question on everyone's lips is how to turn every member of your organization into a top performer. Beyond the Call uses case studies, the real-world stories of real managers, and groundbreaking research from NYU's Stern School of Business, to answer important questions about performance and offer real solutions for building high-performing organizations and teams. This book will show you how to coax every member of you team to do more, leaving behind mediocrity for excellence. 'Some powerful insights into how to creat an environment that enables people to be the best that they can be everyday, and go beyond the basic' Jane Reay Jones, HR Manager, Procter and Gamble 'Beyond the Call addresses a topic that goes to the very heart of what makes organisations successful in the 21st Century...this book provides a useful framework to help managers understand more about the discretionary effort. Beyond the Call outlined discretionary effort principles that all managers should benefit from adopting' Jonathan Emms, Head of Primary Care, Country Lead, Pfizer UK. 
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650 0 |a Teams in the workplace  |x Management. 
650 0 |a Personnel management. 
650 0 |a Employee motivation. 
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650 6 |a Personnel  |x Motivation. 
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650 7 |a BUSINESS & ECONOMICS  |x Organizational Development.  |2 bisacsh 
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700 1 |a Coomber, Stephen,  |e author. 
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