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Service science, management, and engineering : theory and applications /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Xiong, Gang, 1969-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Waltham, MA : Academic Press, 2012.
Colección:Intelligent systems series.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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082 0 4 |a 600 
049 |a UAMI 
245 0 0 |a Service science, management, and engineering :  |b theory and applications /  |c Gang Xiong [and others]. 
260 |a Waltham, MA :  |b Academic Press,  |c 2012. 
300 |a 1 online resource (1 volume) :  |b illustrations, map. 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Intelligent systems series 
588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
520 8 |a Annotation  |b The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Engineering services marketing. 
650 0 |a Service industries. 
650 6 |a Sociétés d'ingénieurs-conseils  |x Marketing. 
650 6 |a Services (Industrie) 
650 7 |a Engineering services marketing  |2 fast 
650 7 |a Service industries  |2 fast 
700 1 |a Xiong, Gang,  |d 1969- 
776 0 8 |i Print version:  |a Xiong, Gang, 1969-  |t Service science, management, and engineering.  |d Amsterdam : Elsevier/Academic Press ; [Hangzhou, China] : Zhejiang University Press, 2012  |z 9780123970374  |w (OCoLC)767566162 
830 0 |a Intelligent systems series. 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780123970374/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
994 |a 92  |b IZTAP