Running the gauntlet : essential business lessons to lead, drive change, and grow profits /

Whats stopping you from making the changes your business needs to thrive? This book provides you with the inspiration and knowledge to institute positive change in your company - instead of letting eventual; inevitable change control you. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hayzlett, Jeffrey W.
Otros Autores: Eber, Jim
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2012.
Temas:
Organizational change.
Management.
Leadership.
Organizational Innovation
Leadership
Changement organisationnel.
Gestion.
management.
Management
Organizational change
Internet resources.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover Page
  • Running the Gauntlet
  • Copyright Page
  • Dedication
  • Contents
  • Acknowledgments
  • About the SnapTag
  • Go! Driving change in business can feel like running the gauntlet every day: threatening, hostile, and scary- and the only way to survive.
  • Part One Think Big: Attitude Adjustments
  • Chapter 1 Repeat after me: no one is going to die from the changes you make in business. Say it: "No. One. Is. Going. To. Die."
  • Chapter 2 Change begins by changing the questions. Who would want a horseless carriage? Wrong question. The right one: Why wouldn't everyone want one?
  • Chapter 3 Fear stops most people. Change agents welcome it. Get past your fear. Act with confidence and be willing to be a beginner.
  • Chapter 4 As Churchill said, "There is nothing wrong with change if it is in the right direction." Know your conditions of satisfaction.
  • Chapter 5 Principles mean something only when they are inconvenient. Prepare to live your brand promise in bad times and good.
  • Chapter 6 Change the mood, change the culture, then move on to people and processes. Remember: you can't be cool and look like Elmer Fudd!
  • Chapter 7 Be relentless in driving the change you want in your people and all parts of your business-be the change you want to see in the world.
  • Chapter 8 Work across the seams of the company. Stick your nose into everything. Be a cheerleader and a white buffalo. Cause tension at every turn!
  • Chapter 9 You can teach a pig to kiss, but it usually gets messy and pisses off the pig. Please, please, please fire the right people.
  • Chapter 10 Great people, like great horses, don't want to get in the trailer even if they know they are leaving a bad place. Make them want to go.
  • Chapter 11 Accept and encourage mistakes! Mistakes help you assess your team and determine if you need to recruit people or skilled technicians.
  • Chapter 12 Got people in the right positions? Great! Now ensure respect for each position, and then get the heck out of the way so you can lead.
  • Chapter 13 Be direct and talk about the elephants in the room. Even ride 'em and teach 'em tricks-it's a better way, even if it feels wrong.
  • Chapter 14 Process makes perfect! Corporate cultures are hard to change. Change processes first. Speed is good, but Fast is better.
  • Chapter 15 Change your tune and be pitch perfect: hook me in 8 seconds (the lean-in factor)
  • sell me in 110 seconds (close the deal). What's your 118?
  • Chapter 16 Mastering your 118 (a.k.a. elevator pitch 2.0): a step-by-step primer
  • Chapter 17 Just because you killed a cow doesn't mean you're gonna eat steak for dinner. There's lots of messy work to do, and none of it is easy.
  • Part Two Grow Bigger: Starting and Sustaining Momentum
  • Chapter 18 Never approach a bull from the front, a horse from the back, or a fool from any direction. And don't squat with your spurs on!

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