Measuring leadership development : quantify your program's impact and ROI on organizational performance /

Illustrated with colorful case studies from some of the worlds best-known companies; this one-of-a-kind book gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Phillips, Jack J., 1945-
Otros Autores: Phillips, Patricia Pulliam, Ray, Rebecca
Formato: Documento de Gobierno Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2012.
Temas:
Leadership.
Organizational effectiveness.
Rate of return.
Efficacité organisationnelle.
Taux de rendement.
Case studies.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Leadership development has never been more critical
  • Failure and success of leadership development
  • Leadership development and the ROI methodology
  • Business alignment and preparation for ROI
  • Data collection issues
  • Isolating the effects of the program : tackling the attribution issue
  • Converting data to money
  • Leadership development costs and ROI
  • Measuring intangibles
  • Communicating and using evaluation data
  • Taking a sensible approach to ROI
  • Case study : ROI in business coaching (Nations Hotel Corporation)
  • Case study : measuring ROI in leadership development (Global Car Rental)
  • Case study : measuring ROI in leadership development (Linear Network Systems).

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