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Dealing with people you can't stand : how to bring out the best in people at their worst /
The classic guide to bringing out the best in people at their worst—updated with even more can't-standable people! Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world bec...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill,
©2012.
|
| Edición: | Rev. and expanded 3rd ed. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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|---|---|---|---|
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| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 121008s2012 nyua ob 000 0 eng d | ||
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| 019 | |a 1402219277 | ||
| 020 | |a 9780071785730 |q (electronic bk.) | ||
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| 100 | 1 | |a Brinkman, Rick. | |
| 245 | 1 | 0 | |a Dealing with people you can't stand : |b how to bring out the best in people at their worst / |c Rick Brinkman, Rick Kirschner. |
| 250 | |a Rev. and expanded 3rd ed. | ||
| 260 | |a New York : |b McGraw-Hill, |c ©2012. | ||
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Print version record. | |
| 504 | |a Includes bibliographical references. | ||
| 520 | |a The classic guide to bringing out the best in people at their worst—updated with even more can't-standable people! Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you're likely to experience today.Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs Apply "take-charge" skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 0 | |a Psychology, Industrial. | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 6 | |a Psychologie du travail. | |
| 650 | 7 | |a Interpersonal communication |2 fast | |
| 650 | 7 | |a Interpersonal relations |2 fast | |
| 650 | 7 | |a Psychology, Industrial |2 fast | |
| 650 | 7 | |a Sociology & Social History. |2 hilcc | |
| 650 | 7 | |a Social Sciences. |2 hilcc | |
| 650 | 7 | |a Social Change. |2 hilcc | |
| 700 | 1 | |a Kirschner, Rick. | |
| 776 | 0 | 8 | |i Print version: |a Brinkman, Rick. |t Dealing with people you can't stand. |b Rev. and expanded 3rd ed. |d New York : McGraw-Hill, ©2012 |z 9780071785723 |w (DLC) 2012016233 |w (OCoLC)772122060 |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780071785723/?ar |z Texto completo (Requiere registro previo con correo institucional) |
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| 938 | |a YBP Library Services |b YANK |n 12080788 | ||
| 938 | |a EBSCOhost |b EBSC |n 2687348 | ||
| 994 | |a 92 |b IZTAP | ||