Performance evaluation : proven approaches for improving program and organizational performance /

"Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-Lopez, an internationally-known evaluation expert, introduces the foundations of evaluation...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Guerra-López, Ingrid
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Jossey-Bass, ©2008.
Edición:1st ed.
Colección:Research methods for the social sciences.
Temas:
Employees > Rating of.
Performance standards.
Organizational effectiveness.
Rendement au travail > Normes.
Efficacité organisationnelle.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
BUSINESS & ECONOMICS > Workplace Culture.
Werknemers.
Prestatiebeoordeling.
Personalbeurteilung.
Arbeitsbewertung.
Performance-Messung.
Wirtschaftliche Effizienz.
Bewertung.
Wissenschaftliche Methode.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Foundations of evaluation
  • Principles of performance-based evaluation
  • Overview of existing evaluation mode
  • Kirkpatrick's four levels of evaluation
  • Phillip's return on investment methodology
  • Brinkerhoff"s success case method
  • The impact evaluation process
  • The CIPP model
  • Evaluating evaluations
  • Data
  • Data collection
  • Analysis of evaluation data: tools and techniques
  • Communicating the findings
  • Common errors in evaluation
  • Continual improvement
  • Contracting for evaluation services
  • Intelligence gathering for decision making:
  • The future of evaluation in performance improvement.

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