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Conversation transformation : recognize and overcome the 6 most destructive communication patterns /
Failed conversations can take a heavy toll on our professional and personal lives. This helpful book offers practical guidelines for managing the six most common conversation killers so you can replace unconstructive habits with more effective responses. --
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill,
2012.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Can this conversation be saved?
- Teaching an old brain new tricks
- Polite fights
- Clairvoyant readings
- Catastrophe forecasts
- Question traps
- Gripe cycles
- Blame games
- SAVI "an all-purpose tool" to improve any conversation
- Afterword.