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Lean hospitals : improving quality, patient safety, and employee engagement, second edition /

"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Graban, Mark
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, Fla. : CRC Press, ©2012.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • 1. The case for Lean hospitals
  • 2. Overview of Lean for hospitals
  • 3. Value and waste
  • 4. Observing the process and value streams
  • 5. Standardized work as a foundation of Lean
  • 6. Lean methods : visual management, 5S, and Kanban
  • 7. Proactive root cause problem solving
  • 8. Preventing errors and harm
  • 9. Improving flow
  • 10. Engaging and leading employees
  • 11. Getting started with Lean
  • 12. A vision for a Lean hospital.