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Good products, bad products : essential elements to achieving superior quality /

Featuring case studies of famous brands that became victims of their own success like Kodak; IBM; Zenith; and GM; this provocative book provides a brilliant; in-depth look at the powerful but elusive qualities that can make or break a products success. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Adams, James
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, 2012.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Adams, James. 
245 1 0 |a Good products, bad products :  |b essential elements to achieving superior quality /  |c James Adams. 
260 |a New York :  |b McGraw-Hill,  |c 2012. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a Includes index. 
588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
520 |a Featuring case studies of famous brands that became victims of their own success like Kodak; IBM; Zenith; and GM; this provocative book provides a brilliant; in-depth look at the powerful but elusive qualities that can make or break a products success. --  |c Edited summary from book. 
505 0 |a Cover -- Contents -- Acknowledgments -- Introduction -- Chapter 1 Products and Quality: What Is the Situation? -- Future Trends: Population Growth and "Taste" -- An Example of Quality Improvement -- Beyond Manufacturing Quality -- Global Competition -- Onward -- Chapter 2 Problems in Increasing Product Quality: Narrow-Mindedness and Attitudes -- Thinking, Problem Solving, and Quality -- Tradition Runs Deep -- Flaws in Economic Theory -- The Changing Nature of Design -- Increasing Creativity and Innovation -- Chapter 3 Performance, Cost, and Price: Is It a Good Deal? -- Quantifying Performance -- The Complexity of Cost and Price -- The Balancing Act Between Performance and Cost -- Why Are There Problems? -- Chapter 4 Human Fit: Does the Product Fit People? -- Physical Fit -- Sensory Fit -- Cognitive Fit -- Complexity -- Safety and Health -- Chapter 5 Craftsmanship: Joy to the Maker, Joy to the User -- Why Do We Care About Craftsmanship? -- The Pleasure and Pride of Craft -- The Industry and Culture Problem -- The Nature of Craftsmanship -- Some Suggestions -- Chapter 6 Products, Emotions, and Needs: Love, Hate, or Blah? -- How Emotions Play a Role -- The Complexity of Human Emotions -- Diversity in Emotional Responses -- The Mechanisms of Emotion -- Human Needs -- Needs and Emotions -- Need Finding -- Chapter 7 Aesthetics, Elegance, and Sophistication: Wisdom Through Experience -- Aesthetics and Industrial Products -- A Bit of Background on Industrial Design -- Elegance and Sophistication -- Product Form and Function -- Some Concerns on Today's Aesthetics -- Chapter 8 Symbolism and Cultural Values: Who Are We? -- Products, Symbolism, and Cultures -- Products and National Cultures -- Products and Subcultures -- Globalism and Cultures -- Chapter 9 Global Constraints: Does the Product Fit a Finite Earth and Its Inhabitants? -- Big Problems. 
505 8 |a The Role of Industrially Produced Products -- Why These Problems? -- Response to Change -- Revolutionary Approaches -- The Iceberg -- Regulations and Laws -- Now What? -- Chapter 10 Conclusion: What Have We Learned? Where Do We Go? -- Notes -- Further Reading -- Index. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Quality of products. 
650 0 |a Manufacturing industries  |x Quality control. 
650 6 |a Qualité des produits. 
650 6 |a Industrie manufacturière  |x Qualité  |x Contrôle. 
650 7 |a Manufacturing industries  |x Quality control  |2 fast 
650 7 |a Quality of products  |2 fast 
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