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Utilizing the 3Ms of process improvement : a step-by-step guide to better outcomes leading to performance excellence.

Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms-Measure, Manage to Measure, and Make...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Morrow, Richard, 1956-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, FL : CRC Press, ©2012.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Morrow, Richard,  |d 1956- 
245 1 0 |a Utilizing the 3Ms of process improvement :  |b a step-by-step guide to better outcomes leading to performance excellence. 
246 3 |a Utilizing the three Ms of process improvement 
260 |a Boca Raton, FL :  |b CRC Press,  |c ©2012. 
300 |a 1 online resource 
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504 |a Includes bibliographical references and index. 
505 0 |a 1. Overview of process improvement and the 3Ms -- 2. Change leadership -- 3. Resistance to change and process improvement -- 4. Process improvement methodologies -- 5. Roadmap for process improvement -- 6. Chartering the process improvement work -- 7. Stakeholder analysis -- 8. Finding the root causes, improving, and controlling -- 9. Utilizing the 3Ms : measure, manage to the measure, and make it easier -- 10. What to measure -- 11. Measure risk to achieve high reliability -- 12. Measurement as a system -- 13. How to share and communicate measurements -- 14. 3Ms : manage to the measure -- 15. 3Ms : make it easier -- 16. High reliability -- 17. Summary. 
520 |a Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms-Measure, Manage to Measure, and Make-it-Easy.Complete with forms, templates, and case studies from the aviation and manufacturing industries, Utilizing the 3Ms of Process Improvement supplies step-by-step guidance on how to use the 3Ms to achieve performance excellence that lasts. Suitable for a wide. 
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