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120516s2011 flua o 001 0 eng d |
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|z 2011019073
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|a 880575197
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|a 658.4/053
|2 22
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|a UAMI
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|a Dinkin, Steven.
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1 |
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|a The exchange :
|b a bold and proven approach to resolving workplace conflict /
|c Steven Dinkin, Barbara Filner, Lisa Maxwell.
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|a Bold and proven approach to resolving workplace conflict
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|a Boca Raton, Fla. :
|b CRC Press,
|c ©2011.
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300 |
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|a 1 online resource
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Front Cover; Contents; The Authors; Acknowledgments; Chapter 1 -- A Different Approach to Resolving Workplace Disputes; Chapter 2 -- How The Exchange Works: A Case Study; Chapter 3 -- Getting Ready; Chapter 4 -- Holding Private Meetings; Chapter 5 -- Developing an Issue List; Chapter 6 -- Stage III: Conducting the Joint Meeting; Chapter 7 -- Problem Solving: Building a Solution Together; Chapter 8 -- Culture, Diversity, and Other Things That Matter; Chapter 9 -- Making the Most of The Exchange in Your Organization; Chapter 10 -- Using The Exchange with the People and Organizations You Serve.
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|a Chapter 11 -- About The Exchange and Its CreatorsBack Cover.
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|a A Different Approach to Resolving Workplace DisputesWho This Book Is forWhat This Book OffersThe Exchange in BriefStage I: Hold Private MeetingsStage II: Develop an Issue ListStage III: Conduct a Joint MeetingStage IV: Facilitate Problem SolvingWhy This Book Is DifferentWorkplace ChallengesHow the Exchange Works: A Case StudyResolving a Dispute at Smart AlarmsSome Final ThoughtsGetting ReadyStep 1: Assess the SituationStep 2: Clarify Your Interests, Roles, and ResponsibilitiesStep 3: Schedule Private Meetings with the Key People Involved in the ConflictHolding Private MeetingsTask 1 Establish.
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|a Includes index.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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|a Conflict management.
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650 |
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0 |
|a Personnel management.
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650 |
|
0 |
|a Interpersonal conflict
|x Prevention.
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650 |
|
0 |
|a Conflict management
|v Case studies.
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650 |
|
0 |
|a Personnel management
|v Case studies.
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650 |
|
0 |
|a Interpersonal conflict
|x Prevention
|v Case studies.
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650 |
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0 |
|a Conflict (Psychology)
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650 |
1 |
2 |
|a Conflict, Psychological
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650 |
2 |
2 |
|a Personnel Management
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650 |
2 |
2 |
|a Interpersonal Relations
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650 |
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6 |
|a Gestion des conflits.
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650 |
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6 |
|a Personnel
|x Direction.
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650 |
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6 |
|a Gestion des conflits
|v Études de cas.
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650 |
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|a Personnel
|x Direction
|v Études de cas.
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650 |
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6 |
|a Conflit (Psychologie)
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650 |
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7 |
|a Conflict (Psychology)
|2 fast
|0 (OCoLC)fst00874763
|
650 |
|
7 |
|a Conflict management.
|2 fast
|0 (OCoLC)fst00874778
|
650 |
|
7 |
|a Interpersonal conflict
|x Prevention.
|2 fast
|0 (OCoLC)fst00977380
|
650 |
|
7 |
|a Personnel management.
|2 fast
|0 (OCoLC)fst01058797
|
655 |
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0 |
|a Electronic books.
|
655 |
|
7 |
|a Case studies.
|2 fast
|0 (OCoLC)fst01423765
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700 |
1 |
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|a Filner, Barbara.
|4 aut
|
700 |
1 |
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|a Maxwell, Lisa
|c (Mediator)
|4 aut
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776 |
0 |
8 |
|i Print version:
|a Dinkin, Steven.
|t Exchange.
|d New York : CRC Press, ©2011
|z 9781439852989
|w (DLC) 2011019073
|w (OCoLC)642845750
|
856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781466503021/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
938 |
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|a eLibro
|b ELBO
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|a Books 24x7
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|a ProQuest Ebook Central
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