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The exchange : a bold and proven approach to resolving workplace conflict /

A Different Approach to Resolving Workplace DisputesWho This Book Is forWhat This Book OffersThe Exchange in BriefStage I: Hold Private MeetingsStage II: Develop an Issue ListStage III: Conduct a Joint MeetingStage IV: Facilitate Problem SolvingWhy This Book Is DifferentWorkplace ChallengesHow the E...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Dinkin, Steven, Filner, Barbara (Autor), Maxwell, Lisa (Mediator) (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, Fla. : CRC Press, ©2011.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Dinkin, Steven. 
245 1 4 |a The exchange :  |b a bold and proven approach to resolving workplace conflict /  |c Steven Dinkin, Barbara Filner, Lisa Maxwell. 
246 3 0 |a Bold and proven approach to resolving workplace conflict 
260 |a Boca Raton, Fla. :  |b CRC Press,  |c ©2011. 
300 |a 1 online resource 
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505 0 |a Front Cover; Contents; The Authors; Acknowledgments; Chapter 1 -- A Different Approach to Resolving Workplace Disputes; Chapter 2 -- How The Exchange Works: A Case Study; Chapter 3 -- Getting Ready; Chapter 4 -- Holding Private Meetings; Chapter 5 -- Developing an Issue List; Chapter 6 -- Stage III: Conducting the Joint Meeting; Chapter 7 -- Problem Solving: Building a Solution Together; Chapter 8 -- Culture, Diversity, and Other Things That Matter; Chapter 9 -- Making the Most of The Exchange in Your Organization; Chapter 10 -- Using The Exchange with the People and Organizations You Serve. 
505 8 |a Chapter 11 -- About The Exchange and Its CreatorsBack Cover. 
520 |a A Different Approach to Resolving Workplace DisputesWho This Book Is forWhat This Book OffersThe Exchange in BriefStage I: Hold Private MeetingsStage II: Develop an Issue ListStage III: Conduct a Joint MeetingStage IV: Facilitate Problem SolvingWhy This Book Is DifferentWorkplace ChallengesHow the Exchange Works: A Case StudyResolving a Dispute at Smart AlarmsSome Final ThoughtsGetting ReadyStep 1: Assess the SituationStep 2: Clarify Your Interests, Roles, and ResponsibilitiesStep 3: Schedule Private Meetings with the Key People Involved in the ConflictHolding Private MeetingsTask 1 Establish. 
504 |a Includes index. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Conflict management. 
650 0 |a Personnel management. 
650 0 |a Interpersonal conflict  |x Prevention. 
650 0 |a Conflict management  |v Case studies. 
650 0 |a Personnel management  |v Case studies. 
650 0 |a Interpersonal conflict  |x Prevention  |v Case studies. 
650 0 |a Conflict (Psychology) 
650 1 2 |a Conflict, Psychological 
650 2 2 |a Personnel Management 
650 2 2 |a Interpersonal Relations 
650 6 |a Gestion des conflits. 
650 6 |a Personnel  |x Direction. 
650 6 |a Gestion des conflits  |v Études de cas. 
650 6 |a Personnel  |x Direction  |v Études de cas. 
650 6 |a Conflit (Psychologie) 
650 7 |a Conflict (Psychology)  |2 fast  |0 (OCoLC)fst00874763 
650 7 |a Conflict management.  |2 fast  |0 (OCoLC)fst00874778 
650 7 |a Interpersonal conflict  |x Prevention.  |2 fast  |0 (OCoLC)fst00977380 
650 7 |a Personnel management.  |2 fast  |0 (OCoLC)fst01058797 
655 0 |a Electronic books. 
655 7 |a Case studies.  |2 fast  |0 (OCoLC)fst01423765 
700 1 |a Filner, Barbara.  |4 aut 
700 1 |a Maxwell, Lisa  |c (Mediator)  |4 aut 
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