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Feedback toolkit : 16 tools for better communication in the workplace, second edition /

Using the ToolkitAbout FeedbackWhen Feedback WorksWhat Gets in the WayGeneral GuidelinesApplying the GuidelinesThe Importance of DialogueTools for Giving FeedbackLearning from MistakesA "What Are We Doing" MeetingExpectations for ExchangeProject DebriefingHow's Our Team Doing?Manageme...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Maurer, Rick
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, Fla. : CRC Press, ©2011.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Maurer, Rick. 
245 1 0 |a Feedback toolkit :  |b 16 tools for better communication in the workplace, second edition /  |c Rick Maurer. 
246 3 0 |a 16 tools for better communication in the workplace 
246 3 |a Sixteen tools for better communication in the workplace 
250 |a 2nd ed. 
260 |a Boca Raton, Fla. :  |b CRC Press,  |c ©2011. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
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504 |a Includes bibliographical references and index. 
505 0 |a Using the Toolkit; About Feedback; When Feedback Works; What Gets in the Way; General Guidelines; Applying the Guidelines; The Importance of Dialogue; ; Tools for Giving Feedback; Learning from Mistakes; A "What Are We Doing" Meeting; Expectations for Exchange; Project Debriefing; How's Our Team Doing?; Management by Wandering Around; Positive Feedback for Teams; Conducting a Performance Review; Acid Bath Feedback; Providing Feedback as a Mentor; Open-Book Management Tools for Receiving Feedback; Preparing to Receive Feedback; Guidelines for Receiving Feedback; Don't Forget SARA (Surprise, Anger, Rationalization, Acceptance); Feedback from Staff; Feedback from Your Boss; Feedback from Peers; Feedback from a Coach; Feedback from Questionnaires. 
520 8 |a Using the ToolkitAbout FeedbackWhen Feedback WorksWhat Gets in the WayGeneral GuidelinesApplying the GuidelinesThe Importance of DialogueTools for Giving FeedbackLearning from MistakesA "What Are We Doing" MeetingExpectations for ExchangeProject DebriefingHow's Our Team Doing?Management by Wandering AroundPositive Feedback for TeamsConducting a Performance Review Acid Bath FeedbackProviding Feedback as a MentorOpen-Book ManagementTools for Receiving FeedbackPreparing to Receive FeedbackGuidelines for Receiving FeedbackDon't Forget SARA (Surprise, Anger, Rationalization, Acceptance)Feedback from StaffFeedback from Your BossFeedback from PeersFeedback from a CoachFeedback from Questionnaires. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Communication in personnel management. 
650 0 |a Feedback (Psychology) 
650 2 |a Feedback 
650 6 |a Communication en direction du personnel. 
650 6 |a Rétroaction (Psychologie) 
650 7 |a Communication in personnel management  |2 fast 
650 7 |a Feedback (Psychology)  |2 fast 
776 0 8 |i Print version:  |t Feedback toolkit : 16 tools for better communication in the workplace.  |b Second edition.  |d Boca Raton, Florida : CRC Press, ©2011  |h xv, 65 pages  |z 9781439840931 
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