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Dealing with the tough stuff : how to achieve results from crucial conversations /

How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hill, Darren
Otros Autores: Hill, Alison, Richardson, Sean
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milton, Qld. : Jossey-Bass, 2012.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their years of research and experience so that you can benefit from their case studies and examples, all of which are aimed at increasing the confidence of anyone working in a management or leadership role. You'll discover how the science of human behavior-both verbal and nonverbal-plays a.
Descripción Física:1 online resource (xxi, 194 pages) : illustrations
ISBN:9781118232590
1118232593
1118232569
9781118232569