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The gender communication handbook : conquering conversational collisions between men and women /

"Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Nelson, Audrey, 1948-
Otros Autores: Brown, Claire Damken
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, CA : Pfeiffer, A Wiley Imprint, 2012.
Colección:Pfeiffer essential resources for training and HR professionals.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:"Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this book, the authors show through empirical research and extensive anecdotal evidence--garnered from fifty years of combined corporate work experience, research, gender seminars, coaching and consulting--the specific verbal and nonverbal behaviors men and women employ that define our sex roles' expectations yet paradoxically often ultimately result in barriers to effective inter-gender communication"--
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9781118225349
1118225341
9781118238677
1118238672