Winning the customer : turn consumers into fans and get them to spend more /

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Filled with practical information and written in an inimitable conversational style; this book includes tools to give any business an inspired team; supersized income; and a virtual stadium full of engaged; high-paying customers. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Imbriano, Lou
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2012.
Temas:
Consumer satisfaction.
Creative ability in business.
Customer services.
Marketing.
Consommateurs > Satisfaction.
Créativité dans les affaires.
Service à la clientèle.
marketing.
Consumer satisfaction
Creative ability in business
Customer services
Marketing
Commerce.
Business & Economics.
Marketing & Sales.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Filled with practical information and written in an inimitable conversational style; this book includes tools to give any business an inspired team; supersized income; and a virtual stadium full of engaged; high-paying customers. --
Notas:Includes index.
Title from title screen.
Descripción Física:1 online resource
ISBN:0071775293
9780071775298
0071775269
9780071775267
1283300249
9781283300247

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