The ITSM Iron Triangle : incidents, changes and problems : stories in transforming ITIL best practice into operational success /
This innovative work of fiction demonstrates how ITIL® best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Ely, Cambridgeshire, U.K. :
IT Governance Pub.,
2012.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Sumario: | This innovative work of fiction demonstrates how ITIL® best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organization's particular needs. |
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Descripción Física: | 1 online resource (1 volume) : illustrations |
Bibliografía: | Includes bibliographical references. |
ISBN: | 9781849283199 1849283192 |