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This is social commerce : turning social media into sales /

The first book to market on the hottest topic on the web<br /> <br />Social commerce is the new buzz word and this book will be the first to cut through the hype and tell you exactly what it all means ... and how to do it. Social media has moved on, it's not enough to just be engagi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Clapperton, Guy
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester, West Sussex, U.K. : Capstone, 2012.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • INTRODUCTION: THE DEATH OF ATTENTION
  • 1. : WELCOME TO SOCIAL COMMERCE
  • 2. : DIVING IN
  • 3. : GETTING NEW CUSTOMERS IN THE SOCIAL MEDIA AGE
  • 4. : SUBTLE SELLING
  • 5. : CUSTOMERS AND BEYOND
  • THE DIFFERENT COMMUNITIES YOU CAN TALK TO
  • 6. : BUILDING A COMMUNITY
  • 7. : NEW PRODUCT DEVELOPMENT AND CUSTOMER SERVICE
  • 8. : MARKETING COMMUNICATIONS
  • 9. : SHOW ME THE MONEY
  • MEASURING ROI
  • POSTSCRIPT.