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This is social commerce : turning social media into sales /

The first book to market on the hottest topic on the web<br /> <br />Social commerce is the new buzz word and this book will be the first to cut through the hype and tell you exactly what it all means ... and how to do it. Social media has moved on, it's not enough to just be engagi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Clapperton, Guy
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester, West Sussex, U.K. : Capstone, 2012.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a This is social commerce :  |b turning social media into sales /  |c Guy Clapperton. 
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520 |a The first book to market on the hottest topic on the web<br /> <br />Social commerce is the new buzz word and this book will be the first to cut through the hype and tell you exactly what it all means ... and how to do it. Social media has moved on, it's not enough to just be engaging your customers in fun chit-chat, now you can sell to them directly through their favourite social media platform. ASOS, the fashion website, have just set up a commerce site on Facebook and people are scrambling to follow in their footsteps. No longer do you have the nightmare of dragging people from their social networking site to your homepage - you can get them buying right where they are! In this follow up to This Is Social Media Guy Clapperton uses the same easy-to-follow visuals and instructions to break the process down and show you exactly how to set up your own social commerce operation and how to make it a success. <br /><br /> Includes :<br /> Step-by-step guide to setting up your own commerce site within social media platforms such as Facebook<br /> Building a loyal community who will keep coming back and buying from you<br /> How to offer superb customer service to your social media consumers<br /> Developing new product especially for this new environment <br /> Measuring your ROI <br /> 
588 0 |a Print version record. 
505 0 0 |t INTRODUCTION: THE DEATH OF ATTENTION --  |g 1.  |t : WELCOME TO SOCIAL COMMERCE --  |g 2.  |t : DIVING IN --  |g 3.  |t : GETTING NEW CUSTOMERS IN THE SOCIAL MEDIA AGE --  |g 4.  |t : SUBTLE SELLING --  |g 5.  |t : CUSTOMERS AND BEYOND -- THE DIFFERENT COMMUNITIES YOU CAN TALK TO --  |g 6.  |t : BUILDING A COMMUNITY --  |g 7.  |t : NEW PRODUCT DEVELOPMENT AND CUSTOMER SERVICE --  |g 8.  |t : MARKETING COMMUNICATIONS --  |g 9.  |t : SHOW ME THE MONEY -- MEASURING ROI --  |t POSTSCRIPT. 
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650 0 |a Consumer cooperatives. 
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650 6 |a Marketing sur Internet  |x Aspect social. 
650 6 |a Clubs de gros (Marketing) 
650 6 |a Coopératives. 
650 6 |a Coopératives de consommation. 
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650 6 |a Médias sociaux. 
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