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54 golden nuggets : the best of the telephone doctor : quick tips to cure your business communication ills /
Annotation
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Amherst, Mass. :
HRD Press,
©2011.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000Ia 4500 | ||
|---|---|---|---|
| 001 | OR_ocn768490508 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 111216s2011 maua o 000 0 eng d | ||
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| 019 | |a 794260268 |a 961632999 |a 962671742 |a 1058167157 | ||
| 020 | |z 9781599962559 | ||
| 020 | |z 1599962551 | ||
| 029 | 1 | |a AU@ |b 000053280857 | |
| 029 | 1 | |a AU@ |b 000067093830 | |
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| 037 | |a CL0500000119 |b Safari Books Online | ||
| 050 | 4 | |a HF5415.5 |b .F735 2011 | |
| 082 | 0 | 4 | |a 651.73 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Friedman, Nancy J. | |
| 245 | 1 | 0 | |a 54 golden nuggets : |b the best of the telephone doctor : quick tips to cure your business communication ills / |c Nancy Friedman. |
| 246 | 3 | 0 | |a Quick tips to cure your business communication ills |
| 246 | 3 | 0 | |a Best of the telephone doctor |
| 246 | 3 | |a Fifty-four golden nuggets | |
| 260 | |a Amherst, Mass. : |b HRD Press, |c ©2011. | ||
| 300 | |a 1 online resource (x, 195 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 520 | 8 | |a Annotation |b This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get. | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Telephone etiquette. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 6 | |a Service à la clientèle. | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Customer services |2 fast | |
| 650 | 7 | |a Telephone etiquette |2 fast | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781599962559/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 938 | |a Books 24x7 |b B247 |n bkb00046039 | ||
| 994 | |a 92 |b IZTAP | ||