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The insider's guide to supervising government employees /
Effective supervisors are critical to the future of government. The knowledge, skills, and behaviors required to be an effective supervisor can come only through continuous learning and development.The Insider's Guide to Supervising Government Employees brings together the experiences of divers...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Tysons Corner, Va. :
Management Concepts Press,
©2011.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Title Page; Copyright; About the Editor; Contents; Preface; Chapter 1. The Opportunity to Supervise; Is Supervising Right for You?; Questions to Ask Before Saying Yes to a New Supervisory Opportunity; The First Things You Do As a Supervisor Send Big Messages; Supervising Well Takes Time; Connecting with New Surroundings; One Size Does Not Fit All; Are You Ready to Supervise?; Chapter 2. Looking Inside, Understanding Yourself; How Do You Visualize Yourself as a Supervisor?; Do You Have a Clear Sense of Your Own Strengths?; Do You Know How Others See You?
- Do You Know How to Get the Best Out of Yourself?Making and Keeping Promises; Learning to Say "I Don't Know"; How Do You Connect with Others?; What Stories Do You Share?; Getting to Know Yourself as a Supervisor; Chapter 3. The Power of Ten Supervisor Roles; Supervisor as Talent Scout; Supervisor as Leader; Supervisor as Energizer; Supervisor as Coach; Supervisor as Facilitator; Supervisor as Mentor; Supervisor as Planner; Supervisor as Consultant; Supervisor as Educator; Supervisor as Public Servant; Blending Supervisory Roles Together in a Unique Way
- Chapter 4. Getting the Best Work from OthersWhat Happens When You Place Yourself at the Center of All Decisions?; Making Choices; Resolving Team Conflict Together; Finding Common Ground; I Wish My Boss Would Walk in My Shoes; Addressing Poor Performance; Giving and Receiving Feedback; Establishing Trust and Confidence; I Like It When My Boss Laughs at Himself and Has Fun; I Work for the Best Boss in the World; Chapter 5. Making Good Things Happen; Knowing Your Organization's Priorities; Simplifying Work; Being Clear about Expectations; My Supervisor Is Never Around
- Our Work and Learning Styles Are DifferentUnderstanding Your Work Environment; Building Strong Relationships; Seeking Guidance; Mistakes Will Happen; The Cost of Negativity; Stories You Want to Share with Others; Chapter 6. Supervising in a Changing Work Landscape; Being Aware of Your Current Work Culture; Knowing Your Gaps in Capability; Continuing to Learn and Develop; Workers in Different Locations; The Changing World of Social Connections; Making Information and Knowledge Sharing Easier; Multi-Generations at Work; Keeping the Brain in Mind; Retooling and Refreshing to Set Yourself Apart