Cargando…
Crucial conversations : tools for talking when stakes are high /
From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York ; London :
McGraw-Hill,
©2012.
|
| Edición: | Second edition |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | OR_ocn763412016 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 110623s2012 nyu ob 001 0 eng d | ||
| 010 | |z 2011026451 | ||
| 040 | |a CaONFJC |b eng |e pn |c CNCGM |d CDX |d COO |d UMI |d VT2 |d OCLCQ |d DEBSZ |d TEFOD |d KUK |d OCLCF |d UIU |d STF |d YDXCP |d NXW |d OTZ |d TEFOD |d OCLCQ |d VP@ |d Z5A |d ALROG |d LNC |d ZAC |d UOK |d PLS |d NTG |d UWO |d OCLCQ |d YDX |d OCLCO |d D6H |d OCLCE |d COH |d OCLCO |d EZC |d OCLCQ |d OCLCA |d OCLCQ |d OCLCA |d OCL |d OCLCO |d UIU |d OCLCO |d MQY |d IOZ |d OCLCQ |d OCLCO | ||
| 019 | |a 759036406 |a 798922935 |a 865654580 |a 867666628 |a 897451692 |a 999554245 |a 1034905146 |a 1069556761 |a 1084430077 |a 1148104768 |a 1227380835 |a 1352411078 | ||
| 020 | |a 9780071772204 |q (electronic bk.) | ||
| 020 | |a 0071772200 |q (electronic bk.) | ||
| 020 | |a 0071775307 | ||
| 020 | |a 9780071775304 | ||
| 020 | |z 0071771328 | ||
| 020 | |z 0071775307 | ||
| 020 | |z 9780071771320 | ||
| 020 | |z 9780071775304 | ||
| 020 | |z 9780071784948 | ||
| 020 | |z 0071784942 | ||
| 024 | 3 | |a 9780071775304 | |
| 024 | 8 | |a 9786613255815 | |
| 029 | 1 | |a AU@ |b 000049904184 | |
| 029 | 1 | |a AU@ |b 000053278112 | |
| 029 | 1 | |a DEBBG |b BV040900650 | |
| 029 | 1 | |a DEBSZ |b 378275089 | |
| 029 | 1 | |a DEBSZ |b 381366774 | |
| 029 | 1 | |a NZ1 |b 15349310 | |
| 035 | |a (OCoLC)763412016 |z (OCoLC)759036406 |z (OCoLC)798922935 |z (OCoLC)865654580 |z (OCoLC)867666628 |z (OCoLC)897451692 |z (OCoLC)999554245 |z (OCoLC)1034905146 |z (OCoLC)1069556761 |z (OCoLC)1084430077 |z (OCoLC)1148104768 |z (OCoLC)1227380835 |z (OCoLC)1352411078 | ||
| 037 | |a 325581 |b MIL | ||
| 037 | |a 02C88D35-9DA1-406B-93B9-93B68A78B9E8 |b OverDrive, Inc. |n http://www.overdrive.com | ||
| 042 | |a dlr | ||
| 050 | 4 | |a BF637.C45 |b C78 2012eb | |
| 060 | 4 | |a BF 637.C45 |b P317c 2012 | |
| 082 | 0 | 4 | |a 153.6 |2 23 |
| 084 | |a BUS007000 |2 bisacsh | ||
| 084 | |a H019 |2 clc | ||
| 049 | |a UAMI | ||
| 245 | 0 | 0 | |a Crucial conversations : |b tools for talking when stakes are high / |c Kerry Patterson [and others]. |
| 250 | |a Second edition | ||
| 260 | |a New York ; |a London : |b McGraw-Hill, |c ©2012. | ||
| 300 | |a 1 online resource (xviii, 244 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 500 | |a Previous edition: 2002. | ||
| 504 | |a Includes bibliographical references (page 231) and index. | ||
| 505 | 0 | |a What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning. | |
| 520 | |a From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. | ||
| 506 | |3 Use copy |f Restrictions unspecified |2 star |5 MiAaHDL | ||
| 533 | |a Electronic reproduction. |b [Place of publication not identified]: |c HathiTrust Digital Library. |d 2020. |5 MiAaHDL | ||
| 538 | |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |u http://purl.oclc.org/DLF/benchrepro0212 |5 MiAaHDL | ||
| 583 | 1 | |a digitized |c 2020. |h HathiTrust Digital Library |l committed to preserve |2 pda |5 MiAaHDL | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Misinformation. | |
| 650 | 2 | |a Communication | |
| 650 | 2 | |a Interpersonal Relations | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 6 | |a Mésinformation. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Communication. |2 bisacsh | |
| 650 | 7 | |a Interpersonal communication. |2 cct | |
| 650 | 7 | |a Interpersonal relations. |2 cct | |
| 650 | 7 | |a Communication. |2 eclas | |
| 650 | 7 | |a Relations humaines. |2 eclas | |
| 650 | 7 | |a Interpersonal communication |2 fast | |
| 650 | 7 | |a Interpersonal relations |2 fast | |
| 650 | 7 | |a Gespräch. |2 idszbz | |
| 650 | 7 | |a Psychologie. |2 idszbz | |
| 650 | 7 | |a Methode. |2 idszbz | |
| 650 | 7 | |a Communication interpersonnelle. |2 ram | |
| 650 | 7 | |a Relations humaines. |2 ram | |
| 650 | 7 | |a Communication. |2 sears | |
| 650 | 7 | |a Interpersonal relations. |2 sears | |
| 655 | 7 | |a Internet resources. |2 lcgft | |
| 700 | 1 | |a Patterson, Kerry, |d 1946- | |
| 776 | 0 | 8 | |i Print version: |t Crucial conversations. |b 2nd ed. |d New York : McGraw-Hill, ©2012 |z 9780071775304 |w (DLC) 2011026451 |w (OCoLC)733937328 |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780071771320/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 938 | |a Coutts Information Services |b COUT |n 20765206 | ||
| 938 | |a YBP Library Services |b YANK |n 4542655 | ||
| 994 | |a 92 |b IZTAP | ||