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Solving employee performance problems : how to spot problems early, take appropriate action, and bring out the best in everyone /

Put every employee on the path to excellence! Solving Employee Performance Problems provides the tools you need to handle the most difficult employees-from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate. Taking a heavy-handed approach to such...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bruce, Anne, 1952-
Otros Autores: Hampel, Brenda, Lamont, Erika
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2011.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Set expectations to avoid performance issues
  • The four-step model to getting performance management right every time : start where you are
  • Communicate clearly and often
  • Accelerate performance success : from 0 to 60 in real situations
  • How leaders can be proactive (and not reactive) with performance : make a plan and do it!
  • 30 starters for tough performance conversations : waiting and hoping won't cut it
  • Managing performance in today's dynamic workplace
  • Coach and develop : case studies, templates, and tools
  • Measuring performance to spot problems early
  • Using the strategies successfully in your organization.