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Handbook of corporate performance management /

"A thorough and comprehensive guide to measuring and managing the performance of businesses, understanding where you are, communicating where you want to be and managing towards your longer term strategic goals. Measuring performance in a way which is linked to strategy and measures the right a...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bourne, Mike
Otros Autores: Bourne, Pippa
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chichester, West Sussex : Wiley, 2011.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Handbook of corporate performance management /  |c Mike Bourne, Philippa Bourne. 
260 |a Chichester, West Sussex :  |b Wiley,  |c 2011. 
300 |a 1 online resource (xvi, 260 pages) :  |b illustrations 
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520 |a "A thorough and comprehensive guide to measuring and managing the performance of businesses, understanding where you are, communicating where you want to be and managing towards your longer term strategic goals. Measuring performance in a way which is linked to strategy and measures the right activities is a process which few organizations undertake, but those which do reap substantial benefits in terms of increased success. Even fewer organizations can maintain and use their measurement system effectively, engaging the workforce in delivering success. This book will show readers how to do just that, using relevant examples from a variety of organizations including: Tesco's 'steering wheel'- a means of displaying what is important to the organization from boardroom to store - Terry Leahy has attributed much of Tesco's success to their performance management approach EDF Energy's highly innovative approach to cascading their 'success maps' down the organization, winning them a high degree of ownership and commitment to the organizational goals by involving people at all levels in the process Taking a practical approach, and including details of processes and tools that can be adopted and customized by any organization, the authors also include guiding principles to help readers avoid the pitfalls of inappropriate performance management. The book, uniquely, combines guidance on the practical use of frameworks such as the Balanced Scorecard, with the application of measures to manage performance"--  |c Provided by publisher 
520 |a "A thorough and comprehensive guide to measuring and managing the performance of businesses, understanding where you are, communicating where you want to be and managing towards your longer term strategic goals. Measuring performance in a way which is linked to strategy and measures the right activities is a process which few organizations undertake, but those which do reap substantial benefits in terms of increased success"--  |c Provided by publisher 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
505 0 |a Handbook of Corporate Performance Management; Contents; Preface; Acknowledgements; Introduction; 1. Performance and the Role of Measurement; 1.1: Introduction; 1.2: What is good performance?; 1.3: Whose perspective?; 1.4: Making comparisons; 1.5: Present success and future sustainability; 1.6: How is performance delivered?; 1.7: The roles of a performance measurement system; 1.8: The focus of measurement; 1.9: The role of management and leadership; 1.10: In summary; Further reading; 2. Practical Tools for Measuring Performance; 2.1: Introduction. 
546 |a English. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Performance  |x Management. 
650 0 |a Performance  |x Measurement. 
650 0 |a Organizational effectiveness  |x Measurement. 
650 6 |a Rendement au travail  |x Gestion. 
650 6 |a Efficacité organisationnelle  |x Mesure. 
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650 7 |a BUSINESS & ECONOMICS  |x Quality Control.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Total Quality Management.  |2 bisacsh 
650 7 |a Organizational effectiveness  |x Measurement.  |2 fast  |0 (OCoLC)fst01047862 
650 7 |a Performance  |x Management.  |2 fast  |0 (OCoLC)fst01057835 
650 7 |a Performance  |x Measurement.  |2 fast  |0 (OCoLC)fst01057837 
650 7 |a Resultatanalys.  |2 sao 
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700 1 |a Bourne, Pippa. 
776 0 8 |i Print version:  |a Bourne, Mike.  |t Handbook of corporate performance management.  |d Chichester, West Sussex : Wiley, 2011  |z 9780470669365  |w (DLC) 2011028964  |w (OCoLC)687713524 
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