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The bully-free workplace : stop jerks, weasels, and snakes from killing your organization /

At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the campaign and to resist undermining efforts of s...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Namie, Gary
Otros Autores: Namie, Ruth
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, NJ : Wiley, Ã2011.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Foreword (Robert I. Sutton, PhD)
  • Acknowledgments
  • Preface
  • 1 Bullies and Bullying
  • 2 Workplace Bullying Defined
  • 3 Impact on Targeted Employees
  • 4 How Bullying Kills Good Organizations Like Yours
  • 5 An Illustrative Case
  • 6 Why Bullies Bully
  • 7 Social Influence: How Others Define Our World for Us
  • 8 A Model of Preventable Causes of Bullying
  • 9 Mobilize Your Organization: Leaders' Preparations
  • 10 Mobilize Your Organization: Managers' and Supervisors' Preparation
  • 11 Preliminary Steps to Address Workplace Bullying
  • 12 A New Role for Human Resources
  • 13 The Namie Blueprint to Prevent and Correct Workplace Bullying
  • 14 Sustain the Bully-Free Culture
  • Appendix A: Macro-Bullying Trends That Make Workers Dispensable
  • Appendix B: The Namie & Namie Bibliography
  • Appendix C: Bullying Is Domestic Violence when the Abuser Is on Payroll
  • Notes
  • About the Authors
  • Index.