|
|
|
|
| LEADER |
00000cam a2200000M 4500 |
| 001 |
OR_ocn746579537 |
| 003 |
OCoLC |
| 005 |
20231017213018.0 |
| 006 |
m o d |
| 007 |
cr un|---uuuuu |
| 008 |
110307s2011 xx o 000 0 eng d |
| 040 |
|
|
|a IDEBK
|b eng
|e pn
|c IDEBK
|d OCLCQ
|
| 035 |
|
|
|a (OCoLC)746579537
|
| 082 |
0 |
4 |
|a 004.068/8
|q OCoLC
|2 22/eng/20230216
|
| 049 |
|
|
|a UAMI
|
| 245 |
0 |
0 |
|a ITIL Capacity Management.
|
| 260 |
|
|
|b IBM Press
|c 2011.
|
| 300 |
|
|
|a 1 online resource (236)
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a computer
|b c
|2 rdamedia
|
| 338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
| 505 |
0 |
|
|a Cover13; -- Contents -- Preface -- Acknowledgments -- About the Author -- Part I: Concepts in Managing Capacity -- Chapter 1 Introduction to Capacity Management -- The ITIL Life Cycle -- The Purpose and Goals of Capacity Management -- Interfaces to and Dependencies on Other ITIL Processes -- The Business Case for Capacity Management -- Important Risks to Consider -- Summary and Next Steps -- Chapter 2 The Geography of Managing Capacity -- Capacity Pools and Component Capacity Management -- Capacity Streams and Service Capacity Management -- How Virtualization Affects Capacity Management -- Summary and Next Steps -- Chapter 3 Understanding Capacity Demand -- Trend-Based Forecasts -- Portfolio-Based Forecasts -- Business Event Forecasts -- The Blended Capacity Forecast -- Using the Forecast for Cost Management -- Summary and Next Steps -- Chapter 4 Dimensions of Capacity Growth -- Grow the Base -- Grow the Business -- Summary and Next Steps -- Part II: Best Practices in Capacity Management -- Chapter 5 Establish the Capacity Management Information System -- Purpose of the Capacity Management Information System -- Contents of the Capacity Management Information System -- First Steps to Implementation -- Using the Capacity Management Information System -- Summary and Next Steps -- Chapter 6 Define and Manage Capacity Plans -- Scope of a Capacity Plan -- Format of a Capacity Plan -- Maintaining Capacity Plans -- Storing Capacity Plans -- Summary and Next Steps -- Chapter 7 Staff the Capacity Management Team -- Implementation Roles -- Operational Roles -- A Word About Skills -- Summary and Next Steps -- Chapter 8 Implement the Capacity Management Process -- The High-Level Process -- Defining and Documenting Capacity Policies -- Creating Capacity Procedures -- Managing Capacity Process Assets -- Summary and Next Steps -- Chapter 9 Relate Capacity and Performance -- Performance Is Capacity in a Moment -- Expand Capacity to Improve Performance -- Understanding Peaks and Valleys -- Virtualization8217;s Impact on Performance -- Summary and Next Steps -- Chapter 10 Choose Capacity Management Tools -- Tools to Track Component Capacity -- Tools to View Service Capacity -- Performance Management Tools -- Tools for a Capacity Management Information System -- How to Choose the Best Tools -- Summary and Next Steps -- Chapter 11 Produce Capacity Reports -- Capacity Reports -- Capacity Management Reports and Process Metrics -- Summary and Next Steps -- Part III: Common Issues in Capacity Management -- Chapter 12 Business Capacity Planning -- The Scope of Business Capacity Planning -- The Challenge of Planning Business Capacity -- Integrating Business Capacity Planning with IT Capacity Planning -- Managing IT Capacity without Business Capacity Information -- Summary and Next Steps -- Chapter 13 Smoothing the Order Cycle -- Establishing Capacity Buffers and Reorder Levels -- Factors Affecting Reorder Levels -- Ordering the Right Amount -- Reclaiming Capacity Instead of Reordering -- Summary and Next Steps -- Chapter 14 Capacity Management in a Project Context -- Capacity Plans as Project Deliverables -- Building the Capacity Plan at Project Time -- Turning the Capacity Plan Over to Operations -- Summary and Next Steps -- Chapter 15 Integratin.
|
| 590 |
|
|
|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
|
| 655 |
|
4 |
|a Electronic resource.
|
| 720 |
|
|
|a Larry Klosterboer.
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9780132480024/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
| 938 |
|
|
|a ProQuest MyiLibrary Digital eBook Collection
|b IDEB
|n 300145
|
| 994 |
|
|
|a 92
|b IZTAP
|
