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|a Pollan, Stephen M.
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|a Workscripts :
|b perfect phrases for high-stakes conversations /
|c Stephen M. Pollan, Mark Levine.
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|a Work scripts
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|a Hoboken, N.J. :
|b Wiley,
|c ©2011.
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|a 1 online resource (xii, 242 pages) :
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|a WORKSCRIPTS; Contents; Preface; Chapter 1 The New Workplace Environment; Chapter 2 Workplace Bombshells; Workscript 2.1 Meeting your new boss; Workscript 2.2 Meeting your new staff; Workscript 2.3 Explaining a restructuring; Workscript 2.4 Announcing a purchase or merger; Workscript 2.5 Announcing a relocation; Chapter 3 Death Sentences; Workscript 3.1 Terminating a company icon; Workscript 3.2 You're the icon being terminated; Workscript 3.3 Firing a friend; Workscript 3.4 Being fired by a friend; Workscript 3.5 Terminating someone close to retirement.
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|a What to say in today's toughest workplace situations. Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: Negotiating severance; Performance reviews; Responding to a pay cut; Asking for a raise or promotion; Terminating a friend; Job interviews.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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0 |
|a Communication in management.
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650 |
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0 |
|a Interpersonal communication.
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650 |
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6 |
|a Communication en gestion.
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650 |
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6 |
|a Communication interpersonnelle.
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650 |
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|a BUSINESS & ECONOMICS
|x Business Communication
|x General.
|2 bisacsh
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650 |
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7 |
|a Communication in management.
|2 fast
|0 (OCoLC)fst00870174
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650 |
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7 |
|a Interpersonal communication.
|2 fast
|0 (OCoLC)fst00977344
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700 |
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|a Levine, Mark,
|d 1958-
|
776 |
0 |
8 |
|i Print version:
|a Pollan, Stephen M.
|t Workscripts.
|d Hoboken, N.J. : Wiley, ©2011
|z 9780470633243
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|w (OCoLC)627700949
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