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Workscripts : perfect phrases for high-stakes conversations /

What to say in today's toughest workplace situations. Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocab...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pollan, Stephen M.
Otros Autores: Levine, Mark, 1958-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley, ©2011.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:What to say in today's toughest workplace situations. Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: Negotiating severance; Performance reviews; Responding to a pay cut; Asking for a raise or promotion; Terminating a friend; Job interviews.
Descripción Física:1 online resource (xii, 242 pages) : illustrations
ISBN:9780470912638
0470912634
9780470912645
0470912642
9780470912621
0470912626