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|a Snyder, Mike.
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|a Working with Microsoft Dynamics CRM 2011 /
|c Mike Snyder, Jim Steger, Kristie Reid.
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|a Redmond, Wash. :
|b Microsoft Press,
|c ©2011.
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|a 1 online resource (xxx, 587 pages) :
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|a Describes the features and functions of Microsoft CRM, covering such topics as planning and configuring security settings, using built-in workflow tools, deploying static or browser-processed files, and using scripts and assemblies.
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|a Includes index.
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|a Relationship marketing
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|a Customer relations
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|2 sears
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650 |
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|a Customer relations
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|2 sears
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|a Steger, Jim.
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|a Reid, Kristie.
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|i Print version:
|a Snyder, Mike (Michael).
|t Working with Microsoft Dynamics CRM 2011.
|d Redmond, Wash. : Microsoft Press, ©2011
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