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Strategic employee surveys /

In part one of the book, readers receive specific examples of how to measure safety, ethics, union vulnerability, work life balance, diversity, the drivers of employee retention and employee engagement, as well as examples of survey content needed to best predict business success. With each type of...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wiley, Jack, 1952-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, CA : Jossey-Bass, ©2010.
Edición:1st ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Strategic employee surveys /  |c Jack W. Wiley. 
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504 |a Includes bibliographical references and index. 
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520 8 |a In part one of the book, readers receive specific examples of how to measure safety, ethics, union vulnerability, work life balance, diversity, the drivers of employee retention and employee engagement, as well as examples of survey content needed to best predict business success. With each type of survey content, also provided will be the most recent normative results, helpful for placing results from any organization into the proper interpretative context. A reader of this book could literally design their own survey, and have confidence the survey would effectively measure their strategic purpose. In part two, readers are provided with specific guidance on the other key component of ensuring employee survey program success: survey feedback and action planning processes. Wiley outlines a time-tested seven-step model of survey feedback and action planning, explaining each step of the model and through real-life client examples, identifying the most common pitfalls of the overall process. Readers will thus know how to navigate around these potential problems and will receive advice on how to set goals for improvement from one survey measurement to the next. This will include a review of specific goal-setting techniques. Finally, the characteristics of leadership teams whose organizations achieve sustained improvement over multiple iterations of survey measurement are identified and discussed."--Provided by publisher 
505 0 |a Strategic Employee Surveys: Evidence-based Guidelines for Driving Organizational Success; Contents; Figures and Tables; Preface; Acknowledgments; The Author; Part One: Survey Design; Chapter 1: Introduction; Chapter 2: Employee Surveys as Warning Indicators; Chapter 3: Employee Surveys as Program Evaluation Measures; Chapter 4: Employee Surveys to Measure Employer of Choice; Chapter 5: Employee Surveys as Leading Indicators; Chapter 6: Merging Employer-of-Choice and Leading-Indicator Survey Purposes; Part Two: Survey Follow-up; Chapter 7: An Overview of Survey Feedback and Action Planning 
505 8 |a Chapter 8: Setting Goals for Improvements in Survey ResultsChapter 9: Sustaining Change; Chapter 10: Final Thoughts; References; Index 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Employee attitude surveys. 
650 0 |a Organizational effectiveness  |x Evaluation. 
650 0 |a Strategic planning. 
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650 6 |a Planification stratégique. 
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