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The relationship edge : the key to strategic influence and selling success /

"Get a practical, actionable, three-step process to build and leverage important relationships Most people know instinctively how to build positive, long-lasting relationships with spouses, friends, and even co-workers-but few of us know how to consciously and systematically build and maintain...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Acuff, Jerry, 1949-
Otros Autores: Wood, Wally
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley, 2011.
Edición:3rd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:"Get a practical, actionable, three-step process to build and leverage important relationships Most people know instinctively how to build positive, long-lasting relationships with spouses, friends, and even co-workers-but few of us know how to consciously and systematically build and maintain positive business relationships. For years, The Relationship Edge has successfully shown people how to build personal relationships and repair damaged ones with a proven three-step process. This completely updated third edition offers a fresh perspective on that process and includes more contemporary case studies, as well as how to build and nurture relationships online. Develop the right mindset-understand that personal relationships are vital to business success, both offline and online. Ask the right questions-discover the common ground you share with others. Do the right thing-be truthful and straightforward or you'll undermine the goodwill you've worked so hard to build. Jerry Acuff, the author, has a proven record of success with previous editions of The Relationship Edge. With real case studies and step-by-step guidance, The Relationship Edge, Third Edition offers the tools and advice you need to develop strong, rewarding relationships with customers, co-workers, and managers. Jerry Acuff's latest version is packed full of practical, concrete information on the mechanics of interpersonal relationships in the business world, all designed to have you doing business better and more productively than ever."--
Descripción Física:1 online resource (xv, 256 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:9781118016541
1118016548
9781118016558
1118016556
9781118016534
111801653X
1283026600
9781283026604
9786613026606
6613026603