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Flawless consulting : a guide to getting your expertise used /
"Flawless Consulting is considered the "consultant's bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what's...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Francisco :
Pfeiffer,
Ã2011.
|
| Edición: | 3rd ed. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Block, Peter, |d 1939- | |
| 245 | 1 | 0 | |a Flawless consulting : |b a guide to getting your expertise used / |c Peter Block ; illustrated by Janis Nowlan. |
| 250 | |a 3rd ed. | ||
| 260 | |a San Francisco : |b Pfeiffer, |c Ã2011. | ||
| 300 | |a 1 online resource (323 pages) | ||
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| 504 | |a Includes bibliographical references (pages 319-321). | ||
| 520 | |a "Flawless Consulting is considered the "consultant's bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what's on the minds of "next generation" consultants. The book includes more guidance on how to ask better questions, ideas for the virtual world, suggestions for dealing with difficult clients, the challenges of international consulting, additional case studies, commentary, expanded guidelines on implementation, and more on how to ask good questions."-- |c Provided by publisher | ||
| 505 | 0 | |a 1. A Consultant by Any Other Name ... -- 2. Techniques Are Not Enough -- 3. Flawless Consulting -- 4. Contracting Overview -- 5. The Contracting Meeting -- 6. The Agonies of Contracting -- 7. The Internal Consultant -- 8. Understanding Resistance -- 9. Dealing with Resistance -- 10. From Diagnosis to Discovery -- 11. Whole-System Discovery -- 12. Discovering Gifts, Capacities, and Possibilities -- 13. Get the Picture -- 14. Preparing for Feedback -- 15. Managing the Meeting for Action -- 16. Implementation -- 17. The Elements of Engagement -- 18. Teacher as Consultant -- 19. The Heart of the Matter -- Online Appendix: Handy Checklists You Can Use -- Further Reading -- About the Author. | |
| 588 | 0 | |a Print version record. | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
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| 655 | 4 | |a Electronic books. | |
| 776 | 0 | 8 | |i Print version: |a Block, Peter. |t Flawless consulting. |b 3rd ed. |d San Francisco : Pfeiffer, 2010 |z 9780470620748 |w (DLC) 2010034719 |w (OCoLC)656850512 |
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