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Map the future of design for enhanced customer experience /
"This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, N.J. :
FTPress Delivers,
©2011.
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| Colección: | FT Press Delivers elements.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000Ia 4500 | ||
|---|---|---|---|
| 001 | OR_ocn699852682 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 110201s2011 njua ob 000 0 eng d | ||
| 040 | |a UMI |b eng |e pn |c UMI |d OCLCQ |d SINTU |d OCLCF |d OCLCQ |d OCLCA |d OCLCO |d CZL |d OCLCO |d OCLCQ |d OCLCO | ||
| 020 | |a 9780132609838 | ||
| 020 | |a 0132609835 | ||
| 020 | |z 9780132599450 | ||
| 035 | |a (OCoLC)699852682 | ||
| 037 | |a CL0500000080 |b Safari Books Online | ||
| 050 | 4 | |a HD30.28 |b .P734 2011 | |
| 082 | 0 | 4 | |a 658.4012 |2 22 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Prahalad, Deepa, |d 1972- | |
| 245 | 1 | 0 | |a Map the future of design for enhanced customer experience / |c Deepa Prahalad and Ravi Sawhney. |
| 260 | |a Upper Saddle River, N.J. : |b FTPress Delivers, |c ©2011. | ||
| 300 | |a 1 online resource ([18] pages) : |b illustrations. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a FT Press Delivers elements | |
| 520 | |a "This Element is an excerpt from Predictable Magic: Unleash the Power of Design Strategy to Transform Your Business (ISBN: 9780137023486) by Deepa Prahalad and Ravi Sawhney. Use "experience mapping" to create products, services, and experiences your customers will be truly passionate about!"--Resource description page. | ||
| 504 | |a Includes bibliographical references. | ||
| 588 | 0 | |a Resource description page (viewed Jan. 5, 2011). | |
| 505 | 0 | |a Cover -- Designing for Tomorrow's Markets Today -- Experience Mapping Guides the Way -- Mapping Emotions -- Engaging Interactivity -- Mapping Out the Possibilities -- Strategy Based on Understanding -- Experience Mapping and the Power of Design -- Connecting the Dots with Design -- Design and Corporate Performance -- Convergence of Brand and Design -- The Need for Sustainability -- Endnotes. | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Strategic planning. | |
| 650 | 0 | |a Technological innovations. | |
| 650 | 0 | |a Competition. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 6 | |a Planification stratégique. | |
| 650 | 6 | |a Innovations. | |
| 650 | 7 | |a Competition |2 fast | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Strategic planning |2 fast | |
| 650 | 7 | |a Technological innovations |2 fast | |
| 700 | 1 | |a Sawhney, Ravi, |d 1956- | |
| 700 | 1 | |a Prahalad, Deepa, |d 1972- |t Predictable magic. | |
| 700 | 1 | |a Sawhney, Ravi, |d 1956- |t Predictable magic. | |
| 830 | 0 | |a FT Press Delivers elements. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780132609838/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||