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Salesforce.com for dummies /
The ideal introductory reference on salesforce.com--now fully updated throughout!. As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two sa...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
Wiley,
2010.
|
| Edición: | 4th ed. |
| Colección: | --For dummies.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Salesforce.com For Dummies, 4th Edition; About the Authors; Dedications; Authors' Acknowledgments; Contents at a Glance; Table of Contents; Introduction; Part I: Salesforce Basics; Part II: Keeping Track of Customer Relationships; Part III: Driving Sales with Sales Cloud; Part IV: Optimizing Marketing with Sales Cloud; Part V: Delighting Customers with Service Cloud; Part VI: Measuring Overall Business Performance; Part VII: Designing the Solution with Force. com; Part VIII: The Part of Tens; Index.