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Salesforce.com for dummies /
The ideal introductory reference on salesforce.com--now fully updated throughout!. As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two sa...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
Wiley,
2010.
|
| Edición: | 4th ed. |
| Colección: | --For dummies.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Wong, Tom. | |
| 245 | 1 | 0 | |a Salesforce.com for dummies / |c by Tom Wong, Liz Kao, and Matt Kaufman. |
| 250 | |a 4th ed. | ||
| 260 | |a Hoboken, N.J. : |b Wiley, |c 2010. | ||
| 300 | |a 1 online resource (xviii, 414 pages) : |b illustrations. | ||
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| 490 | 1 | |a For dummies | |
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Salesforce.com For Dummies, 4th Edition; About the Authors; Dedications; Authors' Acknowledgments; Contents at a Glance; Table of Contents; Introduction; Part I: Salesforce Basics; Part II: Keeping Track of Customer Relationships; Part III: Driving Sales with Sales Cloud; Part IV: Optimizing Marketing with Sales Cloud; Part V: Delighting Customers with Service Cloud; Part VI: Measuring Overall Business Performance; Part VII: Designing the Solution with Force. com; Part VIII: The Part of Tens; Index. | |
| 520 | |a The ideal introductory reference on salesforce.com--now fully updated throughout!. As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.: Walks you through the benefit. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Salesforce (Online service) | |
| 650 | 0 | |a Customer relations |x Management. | |
| 650 | 6 | |a Salesforce (Serveur) | |
| 650 | 7 | |a COMPUTERS |x Data Transmission Systems |x Electronic Data Interchange. |2 bisacsh | |
| 650 | 7 | |a COMPUTERS |x Enterprise Applications |x General. |2 bisacsh | |
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| 650 | 7 | |a Customer relations |x Management. |2 blmlsh | |
| 650 | 7 | |a Customer relations |x Management. |2 fast |0 (OCoLC)fst00885539 | |
| 650 | 7 | |a Salesforce (Online service) |2 fast |0 (OCoLC)fst01743478 | |
| 700 | 1 | |a Kao, Liz. | |
| 700 | 1 | |a Kaufman, Matt. | |
| 776 | 0 | 8 | |i Print version: |a Wong, Tom. |t Salesforce.com for dummies. |b 4th ed. |d Hoboken, N.J. : Wiley, 2010 |z 9780470590713 |w (OCoLC)649801684 |
| 830 | 0 | |a --For dummies. | |
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