The five most important questions you will ever ask about your organization /

With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five que...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Drucker, Peter F. (Peter Ferdinand), 1909-2005 (Autor), Collins, James C. (James Charles), 1958- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [New York] : San Francisco : Leader to Leader Institute ; Jossey-Bass, ©2008.
Edición:[New edition].
Temas:
Nonprofit organizations > Management > Evaluation.
Organizational effectiveness > Evaluation.
Total quality management > Evaluation.
Associations sans but lucratif > Gestion > Évaluation.
Efficacité organisationnelle > Évaluation.
Qualité totale > Évaluation.
BUSINESS & ECONOMICS > Quality Control.
BUSINESS & ECONOMICS > Total Quality Management.
Nonprofit organizations > Management > Evaluation
Organizational effectiveness > Evaluation
Total quality management > Evaluation
Strategische Unternehmensführung.
Unternehmensführung.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Why self-assessment? / Peter F. Drucker
  • Question 1 : what is our mission? / Peter F. Drucker with Jim Collins
  • Question 2 : who is our customer? / Peter F. Drucker with Philip Kotler
  • Question 3 : what does the customer value? / Peter F. Drucker with Jim Kouzes
  • Question 4 : what are our results? / Peter F. Drucker with Judith Rodin
  • Question 5 : what is our plan? / Peter F. Drucker with V. Kasturi Rangan
  • Transformational leadership / Frances Hesselbein
  • Self-assessment process
  • Suggested questions to explore.

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