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Building engaged team performance : align your processes and people to achieve game-changing business results /

Illustrated through real-life stories; this practical and insightful book provides the tools for building a superior system that optimizes effectiveness of outcomes for customers and efficiency of resource usage. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Starbird, Dodd
Otros Autores: Cavanagh, Roland R.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2011.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Building engaged team performance :  |b align your processes and people to achieve game-changing business results /  |c Dodd Starbird and Roland Cavanagh. 
260 |a New York :  |b McGraw-Hill,  |c ©2011. 
300 |a 1 online resource (xiv, 267 pages) 
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504 |a Includes bibliographical references (pages 255-257) and index. 
505 0 |a Engaged team performance at a glance -- "As the pendulum swings"--a brief history of adventures in business -- From the outside in: understanding the customer experience -- Individual goals: what you measure is what you get -- Is it process or performance? Both! -- Changing process: the GPS story and the power of lean six sigma -- Power to the people: facilitation and the "cycle of change" -- The right performance metrics: effectiveness and efficiency -- Team goals -- The fluid organization of the future: making the transformation to ETP -- A few words about generations in the workforce: expectations, rewards -- The new age of collaboration: new paradigms in organization and competition -- Eight steps to deploying engaged team performance in your organization -- The role of senior leadership in enabling ETP -- Breakthrough: the future of engaged team performance. 
588 0 |a Print version record. 
520 |a Illustrated through real-life stories; this practical and insightful book provides the tools for building a superior system that optimizes effectiveness of outcomes for customers and efficiency of resource usage. --  |c Edited summary from book. 
546 |a English. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Teams in the workplace  |x Management. 
650 0 |a Quality control  |x Management. 
650 6 |a Équipes de travail  |x Gestion. 
650 6 |a Qualité  |x Contrôle  |x Gestion. 
650 7 |a BUSINESS & ECONOMICS  |x Workplace Culture.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Corporate Governance.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Leadership.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Development.  |2 bisacsh 
650 7 |a Quality control  |x Management  |2 fast 
650 7 |a Teams in the workplace  |x Management  |2 fast 
700 1 |a Cavanagh, Roland R. 
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