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Six Sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy /

"Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesse...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Snee, Ronald D.
Otros Autores: Hoerl, Roger Wesley
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Upper Saddle River, NJ : Pearson Prentice Hall, ©2005.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Snee, Ronald D. 
245 1 0 |a Six Sigma beyond the factory floor :  |b deployment strategies for financial services, health care, and the rest of the real economy /  |c Ronald D. Snee, Roger W. Hoerl. 
260 |a Upper Saddle River, NJ :  |b Pearson Prentice Hall,  |c ©2005. 
300 |a 1 online resource (xxi, 326 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
505 0 |a I. The case for Six Sigma beyond the factory floor: 1. A holistic view of Six Sigma -- 2. Addressing the fundamental barrier: "we're different!" -- II. Ensuring successful deployment: 3. Deployment case studies -- 4. A proven deployment road map -- III. Ensuring project success: 5. Project case studies -- 6. Improvement happens project by project -- IV. Overcoming methods and tools challenges -- 7. Unique technical challenges in applying the methods and tools -- 8. Making Six Sigma your strategic signature. 
520 1 |a "Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesses and functions. Drawing on their unsurpassed consulting experience, they systematically identify hurdles to success - and best practices for overcoming them."--Jacket 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Six sigma (Quality control standard) 
650 0 |a Quality control. 
650 0 |a Cost control. 
650 0 |a Organizational effectiveness. 
650 0 |a Health services administration. 
650 2 |a Quality Control 
650 2 |a Cost Control 
650 2 |a Efficiency, Organizational 
650 2 |a Health Services Administration 
650 2 |a Patient Care Management 
650 2 |a Patient Care Management  |x methods 
650 6 |a Six Sigma. 
650 6 |a Qualité  |x Contrôle. 
650 6 |a Coût  |x Contrôle. 
650 6 |a Efficacité organisationnelle. 
650 6 |a Services de santé  |x Administration. 
650 7 |a quality control.  |2 aat 
650 7 |a cost control.  |2 aat 
650 7 |a Cost control  |2 fast 
650 7 |a Health services administration  |2 fast 
650 7 |a Organizational effectiveness  |2 fast 
650 7 |a Quality control  |2 fast 
650 7 |a Six sigma (Quality control standard)  |2 fast 
700 1 |a Hoerl, Roger Wesley. 
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