Six Sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy /

"Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesse...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Snee, Ronald D.
Otros Autores: Hoerl, Roger Wesley
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Upper Saddle River, NJ : Pearson Prentice Hall, ©2005.
Temas:
Six sigma (Quality control standard)
Quality control.
Cost control.
Organizational effectiveness.
Health services administration.
Quality Control
Cost Control
Efficiency, Organizational
Health Services Administration
Patient Care Management
Patient Care Management > methods
Six Sigma.
Qualité > Contrôle.
Coût > Contrôle.
Efficacité organisationnelle.
Services de santé > Administration.
quality control.
cost control.
Cost control
Health services administration
Organizational effectiveness
Quality control
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:"Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesses and functions. Drawing on their unsurpassed consulting experience, they systematically identify hurdles to success - and best practices for overcoming them."--Jacket
Descripción Física:1 online resource (xxi, 326 pages) : illustrations
Bibliografía:Includes bibliographical references and index.
ISBN:013143988X
9780131439887

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