Cargando…

Business process management : profiting from process /

This book guides managers through the transition from the traditional offline ways of doing business to incorporating e-commerce and the Internet as a business tool to interact and transact.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Burlton, Roger T.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Indianapolis, Ind. : Sams, ©2001.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • A Management Guide
  • Drivers of Business Change
  • New-Age Business Drivers
  • E-Business Technology Drivers
  • Organizational Responses to Business Drivers
  • Questioning the Mission and the Value Proposition
  • Questioning the Time Horizon
  • Questioning the Leadership Style
  • Questioning Stability
  • Questioning Control
  • Questioning Service Styles
  • Questioning Approaches to Work
  • Questioning Roles, Jobs, and Organizational Structures
  • Questioning Knowledge at Work
  • Questioning the Integration of Information
  • Principles of Process Management
  • Guiding Concepts
  • The 10 Principles of Process Management
  • New-Age Company Experiences
  • The Morningstar Packing Company
  • Stanford University's Financial Aid Office
  • Rexall.com
  • The Process Management Framework
  • Process Management Principles
  • Framework Description
  • The Framework as a Process of Discovery and Learning
  • Framework Traceability
  • Defining the Business Context for Change
  • Architecting Processes and Aligning Business Strategies
  • Creating the Vision for Change
  • Understanding the Existing Process
  • Renewing the Process Design
  • Developing Enablers and Support Mechanisms
  • Implementing the Change
  • Operating the Process and Continuing to Improve
  • Scaling the Process Renewal Framework
  • Related Professional Practices
  • Project Management Essentials
  • A Few Fundamentals
  • Project Management Roles and Structure
  • Project Management Stages
  • Closing Project Management Guidelines
  • Mitigating Business Risk
  • What Is at Risk?