Business process management : profiting from process /
This book guides managers through the transition from the traditional offline ways of doing business to incorporating e-commerce and the Internet as a business tool to interact and transact.
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Indianapolis, Ind. :
Sams,
©2001.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- A Management Guide
- Drivers of Business Change
- New-Age Business Drivers
- E-Business Technology Drivers
- Organizational Responses to Business Drivers
- Questioning the Mission and the Value Proposition
- Questioning the Time Horizon
- Questioning the Leadership Style
- Questioning Stability
- Questioning Control
- Questioning Service Styles
- Questioning Approaches to Work
- Questioning Roles, Jobs, and Organizational Structures
- Questioning Knowledge at Work
- Questioning the Integration of Information
- Principles of Process Management
- Guiding Concepts
- The 10 Principles of Process Management
- New-Age Company Experiences
- The Morningstar Packing Company
- Stanford University's Financial Aid Office
- Rexall.com
- The Process Management Framework
- Process Management Principles
- Framework Description
- The Framework as a Process of Discovery and Learning
- Framework Traceability
- Defining the Business Context for Change
- Architecting Processes and Aligning Business Strategies
- Creating the Vision for Change
- Understanding the Existing Process
- Renewing the Process Design
- Developing Enablers and Support Mechanisms
- Implementing the Change
- Operating the Process and Continuing to Improve
- Scaling the Process Renewal Framework
- Related Professional Practices
- Project Management Essentials
- A Few Fundamentals
- Project Management Roles and Structure
- Project Management Stages
- Closing Project Management Guidelines
- Mitigating Business Risk
- What Is at Risk?