Winning with customers : a playbook for B2B /

Do your customers make more money doing business with you? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep underst...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pigues, D. Keith
Otros Autores: Alderman, Jerry D.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley, ©2010.
Temas:
Customer relations > Management.
Consumer satisfaction.
Customer services > Management.
Consommateurs > Satisfaction.
Service à la clientèle > Gestion.
BUSINESS & ECONOMICS > Marketing > Industrial.
Consumer satisfaction
Customer relations > Management
Customer services > Management
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